Remote services · Trinidad and Tobago

Cybersecurity training, AI and software services in Trinidad and Tobago

Syxel Technologies provides security awareness training, phishing simulations, vulnerability scanning, cybersecurity gap analysis, AI consulting and software development to businesses in Trinidad and Tobago. We deliver the work remotely from our office in Spanish Town, Jamaica, with on-site visits by arrangement. Port of Spain is one hour ahead of Jamaica, so our working days overlap almost completely.

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Why security matters to businesses in Trinidad and Tobago

Trinidad and Tobago's economy rests heavily on energy. Oil and natural gas production, liquefied natural gas from Atlantic LNG at Point Fortin, and the ammonia and methanol plants of the Point Lisas Industrial Estate account for the large majority of the country's export earnings. Around those operators sits a long chain of engineering contractors, logistics firms, fabricators, laboratories and professional services companies, all exchanging drawings, invoices and payment instructions by email every day.

Recent incidents show how exposed local organizations can be. In October 2023 a ransomware attack on TSTT led to customer data being posted online, and on Boxing Day 2023 a ransomware attack forced the National Insurance Board to close its offices for several days. The national response team, TT-CSIRT, sits within the Ministry of Homeland Security and in March 2026 signed a cybersecurity memorandum of understanding with the Telecommunications Authority of Trinidad and Tobago (TATT).

Financial regulators and what they expect

Banks, insurers and other institutions supervised by the Central Bank of Trinidad and Tobago work under its Cybersecurity Best Practices Guideline, issued in September 2023. It covers governance, risk management, awareness and training, business continuity, testing, and incident management and reporting, and it asks institutions to complete an annual self-assessment. The Trinidad and Tobago Securities and Exchange Commission (TTSEC) regulates the securities market.

Outside finance, manufacturers, distributors, retailers and conglomerates face the same phishing, fraud and ransomware risks without a sector regulator setting the bar. Our remote services give these organizations a practical way to train staff, find weaknesses and document their controls.

Services for Trinidad and Tobago businesses

Security awareness training and phishing simulations in Trinidad and Tobago

Many attacks start with a person rather than a server: a reused password, an opened attachment, or a payment approved because an email looked right. Our security awareness training builds the habits that stop those attacks early. Sessions run live over Microsoft Teams or Zoom on a quarterly cycle, so each quarter covers a fresh topic instead of one annual lecture that people forget by March.

Between sessions we run phishing simulations: realistic test emails, sent with your approval, modelled on lures that work in Trinidad and Tobago, such as fake bank alerts, courier notices, a changed invoice from a regular supplier, or a request that appears to come from a manager in Port of Spain. Anyone who clicks sees a short explanation on the spot. You get a report showing click and reporting rates by department, which is useful evidence for boards and for regulated institutions working through the awareness and training section of the Central Bank guideline.

Read more about our security awareness training, or see how your team would do with the free Spot the Phish quiz.

Live online sessions every quarter, recorded for shift and offshore staff
Phishing simulations based on local lures such as bank, courier and supplier emails
Reports by department showing clicks, submitted details and reported emails
Short follow-up lessons for people who click, without naming and shaming
Content suitable for head office staff, field crews and executives

More about security awareness training →

Vulnerability scanning for Trinidad and Tobago businesses

Vulnerability scanning finds the weaknesses an attacker looks for first: unpatched servers, exposed remote access, out-of-date firewall firmware and forgotten test websites. For organizations in Trinidad and Tobago we run external scans over the internet against your public IP addresses, websites and email systems. Nothing has to be installed for this part.

For an internal view, we ship a small scanning device or give you a software agent to install on one machine inside your network. It reports back securely, so we can scan workstations, servers and network equipment in Chaguanas, San Fernando or Scarborough without flying anyone in. Every engagement starts with written authorization and an agreed scope that lists which addresses and systems we may test and when. For energy companies, plant control systems and other operational technology stay out of scope unless you specifically agree otherwise.

You receive a plain-English report ranking each finding by risk, with fix steps for your IT team or provider, followed by a rescan to confirm the fixes worked. If you need deeper testing, ask about penetration testing.

External scans of websites, mail servers, VPNs and public IP ranges
Internal scans through a shipped device or an installed agent
Written authorization and agreed scope before any testing begins
Findings ranked by risk with clear remediation steps
Rescan after fixes, and optional scans on a regular schedule

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Cybersecurity gap analysis and policy writing in Trinidad and Tobago

A cybersecurity gap analysis shows where your controls stand today against a recognized framework and what to fix first. We assess Trinidad and Tobago organizations against NIST CSF, ISO 27001 or CIS Controls, depending on what your board, customers or regulator expect. For banks and insurers supervised by the Central Bank, we can also map our findings to the themes of its Cybersecurity Best Practices Guideline, which helps when you prepare the annual self-assessment.

The work happens remotely through video interviews with your IT lead, operations staff and management, plus a review of documents you share through a secure folder: network diagrams, existing policies, backup records and user access lists. You receive a scored gap report and a prioritized roadmap with realistic next steps.

Where policies are missing or out of date, we write them: acceptable use, password, incident response and data protection policies that match how your organization actually works. Start with our free password policy template, or request a gap analysis.

Assessment against NIST CSF, ISO 27001 or CIS Controls
Optional mapping to the Central Bank cybersecurity guideline themes
Remote interviews and secure document review
Scored report and a prioritized improvement roadmap
Acceptable use, password, incident response and data protection policies

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AI consulting and staff AI training in Trinidad and Tobago

Interest in AI consulting in Trinidad and Tobago has grown quickly, and the government now has a Ministry of Public Administration and Artificial Intelligence. For a business, the practical questions are simpler: where AI saves real time, which tools staff may use, and how to keep customer and commercial data out of public chatbots.

We start with an AI readiness assessment: interviews and a short survey to find the tasks that suit AI, the data you hold and the risks involved. We then run live online staff AI training on safe, productive use of tools such as ChatGPT, Microsoft Copilot and Gemini, and write an AI usage policy that sets out approved tools, prohibited data and review steps.

Where a use case is clear, such as drafting tender responses, summarizing long technical reports or answering routine customer questions, we can build, test and support the solution. Take the free AI readiness quiz or read about our AI solutions.

AI readiness assessment with a short list of practical use cases
Live online AI workshops for staff and briefings for executives
AI usage policy and governance covering tools, data and approvals
Implementation of assistants, document tools and chatbots
Review of AI risks such as data leakage and inaccurate output

Software development company for Trinidad and Tobago: Syxel Core

Syxel Core is our software development team. We build custom web applications, iOS and Android mobile apps, and business automation for organizations in Trinidad and Tobago that have outgrown spreadsheets, email chains and paper forms. Security is built in from the start, with access controls, encrypted connections and audit logs where they matter.

Typical projects include contractor and work-permit tracking for energy service companies, customer portals for financial services firms, inspection apps that work offline in the field and sync later, and integrations that move data between accounting, HR and sales systems without retyping. Discovery and design take place over video calls with your team, and you see working software at regular demos instead of waiting until the end.

We work in clear stages: a short discovery, a written scope, design, build, testing and handover, with ongoing support if you want it. To get started, fill in our free software project brief template or see our software development service.

Custom web applications, portals and internal tools
iOS and Android apps, including offline-capable field apps
Workflow automation and API integrations between existing systems
Dashboards and reporting for management
Regular demos, testing before launch and support after

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Data protection law in Trinidad and Tobago

Trinidad and Tobago's main privacy law is the Data Protection Act, 2011 (Chapter 22:04). It comes into force section by section by presidential proclamation, and only parts of it have been proclaimed so far, in 2012 and 2021. According to the most recent public sources we could find, the provisions that would place most obligations on private-sector organizations, along with the penalty provisions, have not yet been proclaimed. The Act provides for an Office of the Information Commissioner to oversee it.

That position could change with a single proclamation. Good practice now, such as knowing what personal data you hold, limiting who can access it, training staff and keeping a breach response plan, makes compliance easier whenever the remaining provisions take effect. Institutions supervised by the Central Bank should also follow its cybersecurity guideline, which covers incident management and reporting.

Please confirm your legal obligations with local counsel in Trinidad and Tobago. Our role is technical and organizational security support, not legal advice.

How remote delivery works for Trinidad and Tobago

Trinidad and Tobago uses Atlantic Standard Time (UTC-4) all year and does not observe daylight saving time. Jamaica stays on UTC-5 all year, so Port of Spain is always one hour ahead of Spanish Town. A 10am meeting in Trinidad is 9am for us, which leaves nearly the whole working day in common.

Training sessions, interviews and project meetings run over Microsoft Teams, Zoom or Google Meet. Documents are exchanged through a secure shared folder rather than as email attachments, and internal scans use an agent or a small device we ship to you. Where meeting in person would help, such as a leadership workshop or an on-site review, we can arrange a visit by agreement. Our only office is in Spanish Town, Jamaica.

Questions from Trinidad and Tobago businesses

Do you work with companies in Trinidad and Tobago?

Yes. We deliver these services remotely from our office in Spanish Town, Jamaica, to organizations in Trinidad and Tobago. Training, interviews and meetings happen online, and on-site visits can be arranged when they add value. We don't have an office in Trinidad and Tobago.

Which data protection law applies to our business?

The Data Protection Act, 2011 is the main law, but it is only partly in force because several provisions have not yet been proclaimed. Sector rules may also apply, such as the Central Bank cybersecurity guideline for the institutions it supervises. Confirm your obligations with a local attorney; we help with the technical and organizational side.

Who do we report a cyber incident to in Trinidad and Tobago?

The national team is TT-CSIRT, the Trinidad and Tobago Cyber Security Incident Response Team, which sits within the Ministry of Homeland Security. Institutions supervised by the Central Bank also have incident reporting expectations under its guideline. We can help you build an incident response plan that lists who to call and when.

What time difference should we plan around?

Trinidad and Tobago is one hour ahead of Jamaica throughout the year, because neither country changes its clocks for daylight saving. Our business hours of 9am to 5pm in Jamaica are 10am to 6pm in Trinidad and Tobago. Training sessions can be scheduled at times that suit your shifts.

How do phishing simulations work for our staff?

We agree the schedule, the email templates and who is included with your management first. Simulated emails then go to staff over a set period, and anyone who clicks sees a short lesson instead of real harm. You receive a report by department, and the results shape the next quarterly training session.

Can you work with energy companies and their contractors?

Yes. Awareness training, scanning of corporate IT systems, gap analysis and policy writing all suit energy companies and the contractors that serve them. Scans stay within the scope you approve in writing, and operational technology such as plant control systems is excluded unless specifically agreed.

Talk to us about your Trinidad and Tobago organization

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